FAQ

Pick-up

  • Where and when can I pick-up my order?

    You can pick up your order at the store on de Driehoeksstraat number 10 in Amsterdam. Open Monday to Friday from 9:00 to 17:00 (weekends closed). NOTE: Check with the store whether the product is in stock. Otherwise you may come for  nothing!

Payment

  • What payment methods do you accept?

    We accept SWIFT, Creditcard, Bancontact and Sofort banking. Once we have received and processed your payment, we will send out your order.

     

Shipping

  • What are the delivery cost?

    Our products don’t fit in your letterbox, therefore they can only be delivered through your door. That means the costs start at 13,50 euro at least for either 0-10 kilo and depending on the country of destination. Ordering more products diminishes the costs per bottle.

    Our products will be deliverd with TNTexpress. After having ordered, you may check the delivery at the TNT trackandtrace website.

  • When will my order be shipped?

    We will try to send your order as soon as we have received and processed your payment. NOTE: If you have the package needed for a specific date, please indicate this in the comments box, or we assume that you are not in a hurry.